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Privacy Policy

Privacy Policy | Effective date: January 2025

1. General Information

This Privacy Policy sets out how Fixit LLC (ID 400310329) (hereinafter — the “Company”) collects, processes and protects your personal data through the website https://lic.ge (hereinafter — the “Platform”).

This Policy is drafted in accordance with the Law of Georgia on Personal Data Protection (2023). By using the Platform, you agree to this Policy.

2. Data Controller

Merchant: Fixit LLC (ID 400310329)

Trade name (DBA): LIC.GE

Address: Georgia, Tbilisi

Phone: +995 032 2 05 26 23

Email: support@lic.ge

Website: https://lic.ge

Support: Monday – Friday, 10:00 – 18:00

3. What Data We Collect

3.1. During registration and purchase:

  • First and last name
  • Email address
  • Phone number (optional)
  • Payment information — processed only by the bank's certified payment gateway; full card details (PAN, CVV) are not stored on lic.ge's servers
  • IP address and browser type

3.2. Automatically collected data:

  • Session cookie — for session management (mandatory)
  • Analytics cookie — Google Analytics (can be disabled via browser settings)
  • Visit logs — for service improvement

4. Purposes of Processing

  • Processing orders and delivering license keys by email
  • Account management and authentication
  • Use of Bank of Georgia's “Ganatsile” service
  • Technical support
  • Improving service quality
  • Fulfilling mandatory legal obligations

5. Data Transfer to Third Parties

The Company does not sell or transfer your personal data for advertising purposes. Data may only be shared with:

  • Bank of Georgia — for the “Ganatsile” installment service
  • Payment gateway — for transaction processing (PCI DSS certified)
  • Microsoft — for license verification
  • Government authorities — in cases provided for by Georgian law

6. Data Retention

Personal data is stored for the duration of the account's activity. 12 months after account cancellation, data is deleted, except for financial records, which are retained for the period established by tax legislation (6 years).

7. Security

  • All transactions are protected by SSL/TLS 1.2+ encryption
  • The payment page complies with PCI DSS standard requirements
  • The full card number (PAN) and CVV are not stored in the Company's systems

8. Your Rights

Under Georgian law, you have the right to:

  • Access the data we hold about you
  • Request correction or update of your data
  • Request deletion of your data (by canceling your account)
  • Opt out of marketing communications at any time

To submit a request: support@lic.ge

9. Cookie Policy

We use mandatory (session) and analytics cookies. Disabling mandatory cookies will limit service functionality. Analytics cookies can be disabled via your browser settings.

10. Changes

The Company reserves the right to amend this Policy. Changes take effect 14 calendar days after publication. Users will be notified by email.

11. Contact

Merchant: Fixit LLC (ID 400310329)

Trade name (DBA): LIC.GE

Address: Georgia, Tbilisi

Phone: +995 032 2 05 26 23

Email: support@lic.ge

Website: https://lic.ge

Support: Monday – Friday, 10:00 – 18:00